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29diggs

Online Reputation Management: Corporate & Personal

Don Sorensen online reputation management expert and CEO of BigBlueRobot.com, outlines numerous methods that corporations and individuals can use to improve their reputation online…

Submitted:May 20, 2012
Author:Don Sorensen
Total comments:0
Category:Customer Service
29 diggs • 0 comments • May 20, 2012

Amazon.com: Online Reputation Management: Corporate & Personal eBook: Don Sorensen: Kindle Store

Amazon.com: Online Reputation Management: Corporate & Personal eBook: Don Sorensen: Kindle Store

4diggs

The Thank You Economy

If this were 1923, this book would have been called "Why Radio Is Going to Change the Game" . . .

If it were 1995, it would be "Why Amazon Is Going to Take Over the Retailing World" . . .

The Thank You Economy is about something big, something greater than any single revolutionary platform. It isn't some abstract concept or wacky business strategy—it's real, and every one of us is doing business in it every day, whether we choose to recognize it or not. It's the way we communicate, the way we buy and sell, the way businesses and consumers interact online and offline…

Submitted:Dec 28, 2010
Author:Gary Vaynerchuk
Brand:HarperBusiness
Total comments:0
Category:Customer Service
4 diggs • 0 comments • Dec 28, 2010

Amazon.com: The Thank You Economy (9780061914188): Gary Vaynerchuk: Books

Amazon.com: The Thank You Economy (9780061914188): Gary Vaynerchuk: Books http://www.amazon.com/gp/product/0061914185?ie=UTF8&tag;=httpwwwgoodco-20&linkCode;=as2&camp;=1789&creative;=9325&creativeASIN;=0061914185&SubscriptionId;=1MGPYB6YW3HWK55XCGG2 --- Saved by mh77 at 27 Dec, url details

2diggs

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)

Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni

  • Offers a key resource for gaining competitive advantage in tough times
  • Shows why the quality of vulnerability is so important in business
  • Includes ideas for inspiring customer and client loyalty
  • Written by the highly successful consultant and business writer Patrick Lencioni

This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge…

Submitted:Jul 28, 2010
Author:Patrick Lencioni
Brand:Jossey-Bass
Total comments:0
Category:Customer Service
2 diggs • 0 comments • Jul 28, 2010

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series)

Harald Felgner Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty (J-B Lencioni Series) -http://www.amazon.com/dp... 4 hours agofromAmazon.com wish list-Comment-Like

2diggs

The Ultimate Question: Driving Good Profits and True Growth

CEOs regularly announce ambitious growth targets, then fail to achieve them. The reason? Their growing addiction to bad profits. These corporate steroids boost short-term earnings but alienate customers. They undermine growth by creating legions of detractors - customers who complain loudly about the company and switch to competitors at the earliest opportunity. Based on extensive research, "The Ultimate Question" shows how companies can rigorously measure Net Promoter statistics, help managers improve them, and create communities of passionate advocates that stimulate innovation. Vivid stories from leading-edge organizations illustrate the ideas in practice…

Submitted:Jul 6, 2010
Author:Fred Reichheld
Brand:Harvard Business Press
Total comments:0
Category:Customer Service
1 diggs • 0 comments • Jul 7, 2010

The Ultimate Question: Driving Good Profits and True Growth

Harald Felgner The Ultimate Question: Driving Good Profits and True Growth -http://www.amazon.com/dp... 22 hours agofromAmazon.com wish list-Comment-Like

1 diggs • 0 comments • Jul 6, 2010

The Ultimate Question: Driving Good Profits and True Growth

Harald Felgner The Ultimate Question: Driving Good Profits and True Growth -http://www.amazon.com/dp... 17 minutes agofromAmazon.com wish list-Comment-Like

4diggs

Delivering Happiness: A Path to Profits, Passion, and Purpose

In his first book, Tony Hsieh - the hip, iconoclastic, and widely-admired CEO of Zappos, the online shoe retailer - - explains how he created a corporate culture with a commitment to service that aims to improve the lives of its employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success…

Submitted:Jul 5, 2010
Author:Tony Hsieh
Brand:Business Plus
Total comments:0
Category:Customer Service
1 diggs • 0 comments • Oct 8, 2010

#6: Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh 119 days in the top 100 (210)Buy new: $23.99 $12.98 75 used & new from $7.39(Ranking is updated hourly. Visit the Bestsellers in Books list for authoritative information on this product's current rank.)

1 diggs • 0 comments • Sep 12, 2010

#9: Delivering Happiness: A Path to Profits, Passion, and Purpose

Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh 98 days in the top 100 (198)Buy new: $23.99 $12.80 79 used & new from $9.69(Ranking is updated hourly. Visit the Bestsellers in Books list for authoritative information on this product's current rank.)

1 diggs • 0 comments • Jul 5, 2010

Delivering Happiness: A Path to Profits, Passion, and Purpose

Harald Felgner Delivering Happiness: A Path to Profits, Passion, and Purpose -http://www.amazon.com/dp... 6 hours agofromAmazon.com wish list-Comment-Like

1 diggs • 0 comments • Jul 5, 2010

Delivering Happiness: A Path to Profits, Passion, and Purpose

Harald Felgner Delivering Happiness: A Path to Profits, Passion, and Purpose -http://www.amazon.com/dp... 34 minutes agofromAmazon.com wish list-Comment-Like

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